THEY’RE YOUR CUSTOMERS.
They deserve to feel heard and valued.
rather.chat enables meaningful connections between your business and customers via WhatsApp services.
WE WORK WITH THESE TOP COMPANIES.
WHY DO YOU NEED WHATSAPP TECHNOLOGY?
Because frankly, your business can’t do without it. Not these days.
Auto-respond to common queries, FAQs and support requests. Give transactional clarity when it comes to payments, order tracking and appointment scheduling.
4 BUSINESS SOLUTIONS TO CHOOSE FROM
Reach potential and existing customers more effectively than traditional channels do.
Be confident in your sales process, from the start to customer onboarding.
Make your customers feel like your business offers always-on assistance.
Want to know what your target markets think of your business? Ask them.
HOW DO YOU KNOW YOU CAN TRUST US?
We’ve chatted with over 17 million South Africans so far and relentlessly enhanced our technology over the last six years.
connect with over 15 million South Africans, processing over 300 million messages
concluded over 100K chatbot sales with 85% of sales concluded without any human intervention
They’re true partners, who are able to work with conceptual problems, work with you to solve them and all with rapid turnaround times. The tech is simple and easy to understand, with demos created quickly to test and learn.
They’re constantly thinking about what’s next, while tailoring solutions to fit your product. We look forward to continuing to grow the partnership."
The team is diverse and prides itself on being expert in the many aspects of bot-based engagement. A good track record of experience, a strong innovative and entrepreneurial mindset, and the drive to meet and surpass goals sets the tone for their culture.
We have partnered with rather.chat (formerly CompariSure) for nearly three years now – together, we have learned a lot."
rather.chat is always willing to go the extra-mile, willing to think out of the box, and is not afraid to explore new ways of pushing what's possible."
One of the most impressive aspects of working with the team has been their excellent communication. They were always available to answer any questions we had and kept us informed throughout the entire process. Their team was also incredibly punctual with timelines, ensuring that deadlines were met and projects were delivered on time.
The products that the team created for us have improved the efficiency of our agents while also enhancing the experience of our customers.."
Well done guys!”
Our overall experience almost feels like we have a big brother who is holding our hand along the way and wants to see us succeed. "
- Review & Verify – Gateway review & WhatsApp green tick verification
- Create – Create bot process flow and scripting
- Launch – Get conversations started
- Observe & Oversee – Manage conversations (human support)
- Track – Monitor engagements (via reporting)
|WhatsApp Business APP||WhatsApp Business Cloud API on the rather.chat platform|
|Broadcast numbers?||Limited to 256 users & they need to have you saved as a contact||Up to 100k sends per day & broadcast to anyone who has opted for your marketing messages.|
|Users?||Limited to 5 devices (1 x phone, 4 x web app) but no visibility of communications||Multiple agents allowed and see all conversations on the access-controlled dashboard|
|Automation?||Limited & send the same content to all users||Completely automatable & deliver personalised content|
|Operation?||No chatbots, limited communication & functionality||Install custom chats, complex engagements capability with interactive messages & media|
|Integration?||No integration||Integrate with your current business systems – sales, crm, monitoring, reporting, etc.|
|Credibility?||No green tick & no agent visibility||Green tick verification & all agent conversations & reports available on the dashboard|
|Scalability?||Small business (one man band)||Businesses of any size with the aim to grow and scale through automation.|
Absolutely! Our chat technology has interacted with over 15 million South Africans and gathered an extensive database of over 200 million data points, showcasing its effectiveness. By starting a chat with us, you’ll gain exclusive access to our demo bot, allowing you to experience our capabilities firsthand. Don’t miss this chance to see for yourself what we can offer!
The once-off set up costs cover essential components such as the configuration of your WhatsApp number, bot script, conversation trigger/s, inbox manager, and reporting. The exact costs are determined by the scope of your specific requirements.
User based pricing:
Our pricing model is designed to be fair and straightforward. You will only be billed once per customer, on a specific channel, per month. With Monthly Active Users (MAUs), a single customer can reach out to you an unlimited number of times during a month on the same channel, with no additional charges. Please note that there is a minimum monthly cost applicable.
WhatsApp messaging costs:
It’s important to be aware that WhatsApp charges a fee per conversation, which varies depending on the type of conversation and the region. These charges are billed directly to you via your Meta business manager. For further details on WhatsApp’s pricing structure, you can visit this link: WhatsApp Pricing. At rather.chat, we aim to provide transparent and flexible pricing options to cater to your unique needs. If you have any specific questions or would like more information, feel free to get in touch with our team, and we’ll be happy to assist you.